Surcharging Guide
Activate surcharges (card fees) confidently in Ignition. Understand best practices, communication templates, and navigate common scenarios with surcharges effectively.
Intro to Surcharging in Ignition (1 min)
Updating Terms Templates to Include Card Processing Fees (1 min)
Communication/Email Templates to Advise Your Clients (1 min)
Introducing Surcharging to all Existing Card Payments (2 mins)
Introducing Card Payment Methods with a Surcharge (2 mins)
Consider Allowing Clients to Switch to Bank Accounts
Extra Information on the Pros and Cons of Passing Credit Card Fees (1 min)