Course curriculum

  • 1

    Introduction to Surcharges

    • Intro to Surcharging in Ignition (1 min)

  • 2

    Best Practices for Introducing Surcharges

    • Updating Terms Templates to Include Card Processing Fees (1 min)

    • Communication/Email Templates to Advise Your Clients (1 min)

  • 3

    Navigating Common Scenarios for Surcharging

    • Introducing Surcharging to all Existing Card Payments (2 mins)

    • Introducing Card Payment Methods with a Surcharge (2 mins)

    • Consider Allowing Clients to Switch to Bank Accounts

  • 4

    A New Perspective on Card Processing Fees

    • Extra Information on the Pros and Cons of Passing Credit Card Fees (1 min)